Remarkable Turnarounds in Good Times and Bad: Engaged Workforce Leads a...
Through a process of management changes, employee engagement and adopting a performance culture, a small utility transformed itself from near financial ruin to a utility known nationwide as one of the...
View ArticleA Triple Bottom Line Assessment of Traditional and Green Infrastructure...
The Philadelphia Water Department (PWD) is currently evaluating the implementation of various combined sewer overflow (CSO) control alternatives. This includes traditional engineering approaches that...
View ArticleCATCHING RAIN IN YOUR COMMUNITY: EFFECTIVELY MARKETING A VOLUNTARY RAIN...
The City of Fort Wayne set out to develop a rain garden demonstration and incentive program to ensure the success of their campaign. An aggressive marketing and public information effort helped the...
View ArticleLinking Strategy to Performance Using the Ten Attributes: How to Make It Work
Most water utilities recognize the correlation between performance measurement and effective utility management (EUM). Strong performance measurement, and management of that data, establishes greater...
View ArticleLake Concord Stormwater Park – A Water Quality BMP Showcase
The Lake Concord Stormwater Park project is located in the urban core of the city of Casselberry. Part of Casselberry’s “City Center” concept, the park is a combination of urban community redevelopment...
View ArticleNovel Approach for Trunk Sewer Rehabilitation
Wastewater from the coastal areas of the City of Huntington Beach are conveyed to the Orange County Sanitation District’s Treatment Plant No. 2 through a 1350 mm/1800 mm/2100mm PVC (Polyvinyl Chloride)...
View ArticleRehabilitating Eight Miles of Large Diameter Aging Infrastructure
The Central Trunk Sewer is an eight mile pipeline that conveys both residential and industrial sewage for Sacramento County. Constructed in the 1960’s of unlined reinforced concrete, the pipeline...
View ArticleSustainable Odor Control: What’s in your Gas
In response to population growth adjacent to the Drake Water Reclamation Facility (DWRF), the City of Fort Collins initiated an odor study to determine the impacts from the plant and identify possible...
View Article$25.45
The City of Thousand Oaks’ Hill Canyon Wastewater Treatment Plant (HCTP) is seen by its City Council and the citizens it serves as a unique community asset. The abstract title, $25.45, is the City’s...
View Article“Say it Loud, Say it Clear”: Effective Communication Under Duress
Difficult times require an extra effort when it comes to communication. With all of the talk about layoffs, budget cuts and salary reductions, utilities face an uphill battle against the internal...
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